Licensing error messages and warnings
 
Message
Type
Description
Your license file is invalid (expiration date is missing). Please contact accesso before February 1, 2015 to obtain a new license file and prevent an interruption in service.
Warning
Issued by SysManager. You have an obsolete license file in place in your Siriusware\License directory. With the 4.0.54 release of Salesware, license files have expiration dates. Previous license files did not have expiration dates. As of February 1, 2008, Salesware no longer operates unless a new license file is in place with an expiration date. The SysManager Help > About SysManager dialog displays the expiration date of a license. The software stops working on this date, though warnings about the upcoming expiration begin forty-five days in advance of the expiration date.
License file not found: <root>\Siriusware\License\
Siriusware.LIC
Your Client # is <client number>
Error
Issued by SysManager. The license file cannot be found. This may be for several reasons:
The license file is missing from Siriusware\License.
SysManager does not have permissions to read the Siriusware.LIC file.
The LicensePath .INI setting in SysManager.INI file is not pointing to the right directory.
BookEZ is not available from this Sales Point
Error
DUL, POD or PVT is not checked and the .INI setting StartupBookEZ=TRUE exists in Sales32c.INI.
This salespoint is not licensed for Reservation Headers. This must be licensed in order to use Reservation Headers.
Error
RES is not checked and the .INI setting ReservationHeaders=TRUE exists in Sales32c.INI.
This salespoint is not licensed for tee sheets. This must be licensed in order to use tee sheets.
Error
TEE is not checked and the .INI setting [Reservations] Enabled=TRUE exists in Sales32c.INI.
This salespoint is not licensed for Dining Headers. This must be licensed in order to use Dining Headers.
Error
FBT is not checked and the .INI setting DiningHeaders=TRUE exists in Sales32c.INI.
RentEZ application is not available from this Sales Point
Error
RNT is not checked and the .INI setting StartupRentEZ=TRUE exists in Sales32c.INI.
This Sales Point is not licensed to manage passes
Error
PAS is not checked and an operation such as clicking New Photo or printing a pass is performed.
This salespoint must have [GroupScheduling] Enabled=TRUE set in the .INI file to run
Error
GRP is checked but [GroupScheduling] Enabled=TRUE is not set in Sales32c.INI or the required .ocx files have not been installed or registered for Resource Scheduling module.
This salespoint is not licensed to process Debitware cards
Error
DBT is not checked and you have attempted to use an In-House Cards card as a form of payment.
This salespoint is not licensed to sell items that generate access numbers
Error
ACC is not checked and you have attempted to sell an item that generates an access number.
This salespoint is not licensed for quick service or fine dining food and beverage. This must be licensed in order to use quick tips.
Error
FBT or FBQ is not checked and the .INI setting QuickTips=TRUE exists in Sales32c.INI.
Improper License Count
You have x salespoints configured for AccessWare in the sales_pt table But only x licenses
Error
If this error is reporting that you have 0 licenses, then your license file probably is not being found. See the, “License file not found” error message for possible reasons why. In all other cases, contact accesso Siriusware Technical Support because somehow there are more salespoints listed in the sales_pt table on your server than appear in the licensing grid.
You have more salespoint records than licenses.
You cannot edit licenses until this is resolved.
This can be resolved with either a new license file or by deleting extra salespoint records. Would you like to permanently delete extra salespoint records?
Error
Answer no and contact accesso Siriusware Technical Support. Somehow there are more salespoints listed in the sales_pt table on your server than appear in the licensing grid.