Appendix: Salesware version number verification
Familiarity with version number verification of your software components is critical. The verification process allows you to confirm that you are running the most current versions of the software available (by comparing your current version number with what is available on the accesso web site). Also, knowing the version number can minimize the time it takes accesso Siriusware Technical Support to deliver a solution to your technical problem.
Note: accesso recommends that, before calling accesso Siriusware Technical Support, you take the time to verify the version numbers of all Salesware components involved in your technical problem. Doing so speeds up the support process.
The most accurate way to verify the version number of a particular software component is from within the program: open the component and log-in if necessary.
Note: Sometimes two versions are provided.
Example:
Current release version numbers do not appear in brackets; internal accesso Siriusware release versions appear in brackets.