Download update files from the accesso web site
Note: Please call accesso Siriusware Technical Support with questions about the download process.
Using an Internet Explorer or Firefox browser, navigate to the
accesso Siriusware Information Portal at
https://portal.siriusware.com/informationportal/default.aspx. Click
Log-in and enter your
Username and
Password. Click the
Log-in button. Information regarding the update and all core Salesware downloads are available, after you log-in, from the
Downloads >
Updates >
4.4 Salesware menu. Downloads specific to your site are available from
Downloads >
Updates >
4.4 Optional modules. (Access to downloads of optional modules is handled on a client-by-client basis, so ensure that you can access all of the updates for the modules that you use. Contact
accesso Siriusware Technical Support if there are any discrepancies.)
Using as a reference the e-mail that you received from
accesso, download the updates that correspond to the modules deployed at your site. If you have questions about what any of the files are used for, consult the
Salesware Modules, Licensing and Maintenance documentation at
http://www.siriusware.com/docs.
Exit the browser and navigate to the Downloads folder. Verify that the files necessary for all of the relevant module updates are located there. If any of the files is missing, the download process needs to be repeated for the missing file.
Note: When downloading each file, ensure that the entire file gets downloaded.