Overview
The Private Instruction module provides an easy, quick and efficient way to create and track the scheduling of scarce resources. The intuitive graphic interface displays information in an easy-to-understand format that allows operators to schedule scarce resources quickly and efficiently.
This document covers the use of the Private Instruction module in the ski school booking environment. However, the system is flexible enough to apply this functionality to other situations. The reader should have a basic understanding of the use and configuration of Salesware module, including product configuration, station setup, system architecture and all basic Sales concepts.
Separate functionality exists for both private booking and group booking. The Salesware Activity/Scheduling document covers group booking.
Note: Privates is a short-hand way of referring to the Private Instruction module; pods is a short-hand way of referring to the Activity/Facility Scheduling module.
A simplified process for matching customers with the perfect instructors to fit their needs: this automatically narrows the search for private instructors during entry of each customer’s individual preferences (including skill level, gender and language). The scheduling of bookings is on-screen and operators receive real-time information to ensure accurate booking. Essential scheduling data immediately monitors instructor availability. Centralized booking scheduling reduces confusion and guarantees accuracy. The smallest increments imaginable define quantity limits for lesson types to prevent overbooking. Children’s ski school functionality allows advanced reservations to maximize the use of your facility. In order to ensure fairness and keep staff happy, the module provides equitable instructor assignment rotation based on guidelines you define. Instructors have the ability to access their own schedules from a convenient terminal on the network.
The module precisely tracks Bookings. A broad selection of reports that produce both financial and marketing data are available. The Private Instruction module shares data generated so that all sales data, including information about passes, comes out on the same set of reports. It tracks instructor activity and gathers information for use as a basis for payroll.
Note: Customized payroll interfaces are available with the Instructor Payroll module. Instructor Payroll module needs a separate license from the Private Instruction module.
The primary component of the Private Instruction module is the booking schedule. This is a flexible, graphic representation of a calendar are viewed and manipulated in a variety of ways. Placing a booking on the schedule involves selling a product that requires the reservation of a time slot, entering a guest’s personal information and preferences, and then booking the actual item. A great deal of flexibility allows for addressing the inherent problems in the process of managing scarce resources.
The following table shows where Private Instruction functionality is located in the Salesware product:
Salesware module | Where Private Instruction fits in |
SysManager | Allows setup, management and reporting |
Sales | Allows sales and scheduling of bookings |
Pool Service | BookEZ Middleware is the component through which salespoint forward their booking data to the server |
SeeBooks | Allows instructors to view their schedules |
ReportManager | Allows generation of reports |