Max4Sale subcategories (block holds)
 
In certain client environments in which tickets are sold on a time dependent basis, it may be necessary to reserve a certain number of tickets for specific groups (ticket block hold). In order to not lose profit on those reserved tickets that are not purchased for a specific time, Max4Sale subcategories and block hold release times have been added to Salesware module. These release times allow items (tickets) for subcategories (groups) to be released to an overriding item (General admission ticket).
 
Example:
Site A has a maximum of 100 visitors that may tour their site per hour.
Assuming that there is the following capacity restrictions from 9:00 - 10:00 AM:
• Total Capacity: 100
• Member Hold: 20, expires at 9:55 AM
• Group Hold: 10, expires at 9:50 AM
 
Initially at 9:00 AM, here is what is available:
• General: 70
(100 total capacity – 20 for members hold – 10 for groups hold)
• Member: 20
(100 total capacity – 10 for groups hold – 70 for general)
• Group: 10
(100 total capacity – 20 for members hold – 70 for general)
 
9:00 AM, with 100 TOTAL capacity
Quantity
Expiration of Hold
General Tickets (no Block Hold – receives balance of total capacity)
70
None
Member Tickets (Block Hold of 20)
20
9:55 AM
Group Tickets (Block Hold of 10)
10
9:50 AM
 
 
By 9:30 AM the following purchases have been made:
• General: 40
• Member: 15
• Group: 5
 
The availability at 9:30 AM would then be:
• General: 30
(100 total capacity – 40 general purchase -15 member purchase – 5 group purchase – 5 left in member hold – 5 left in group hold)
• Member: 5
(20 total in hold – 15 member purchase)
• Group: 5
(10 total in hold –5 group purchase)
 
9:30 AM, with 100 TOTAL capacity
Quantity
Expiration of Hold
General Tickets (no Block Hold – receives balance of total capacity)
30
None
Member Tickets (Block Hold of 20)
5
9:55 AM
Group Tickets (Block Hold of 10)
5
9:50 AM
 
At 9:50 AM, the group hold expires resulting in the following availability:
• General: 35
(100 total capacity - 40 general purchase - 15 member purchase - 5 group purchase - 5 left in member hold)
• Member: 5
(20 total in hold – 15 member purchase)
• Group: 0
(Remaining tickets in hold were released to General availability at 9:50 AM)
 
9:50 AM, with 100 TOTAL capacity
Quantity
Expiration of Hold
General Tickets (no Block Hold – receives balance of total capacity)
35
None
Member Tickets (Block Hold of 20)
5
9:55 AM
Group Tickets (Block Hold of 10)
0
9:50 AM EXPIRED
 
At 9:55 AM, the member hold expires resulting in the following availability (all available for general purchase):
• General: 40
(100 total capacity – 40 general purchase – 15 member purchase – 5 group purchase)
• Member: 0
(Remaining tickets in hold were released to General availability at 9:55 AM)
• Group: 0
(Remaining tickets in hold were released to General availability at 9:50 AM)
 
8:55 AM, with 100 TOTAL capacity
Quantity
Expiration of Hold
General Tickets (no Block Hold – receives balance of total capacity)
40
None
Member Tickets (Block Hold of 20)
0
9:55 AM EXPIRED
Group Tickets (Block Hold of 10)
0
9:50 AM EXPIRED
 
Note: Max4Sale subcategories are time dependent. You must supply a block hold expiration time. If you do not select a release time, items in Sales may not perform as expected.