If a visitor/guest loses or forgets his Print At Home Tickets item, the best way to replace the tickets is with “exchange” functionality. The exchange ensures that the lost or forgotten tickets are invalidated before new tickets are issued.

Each E-Commerce module sale creates a record within guest history for all guests included in the sale. Even if the items purchased do not require guest information, a purchaser is required at checkout and the purchaser is always a guest within accesso Siriusware software. There is at least one guest name attached to each web sale.