To replace Print At Home Tickets item when a ticket/pass number is known:
1. In Sales, click the Ticket Inquiry main action button
2. Select Ticket# or Pass# button as appropriate
3. Enter the number
 
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4. Hit OK
5. The Ticket Information dialog displays
6. Select the Exchange button
 
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7. The Message, “Exchange Added To Sale.” displays.
8. Select OK
9. Finalize the sale.