Will Call in Kiosk
Will Call options include:
• Ability to designate a kiosk as a point for purchase only, will call only or both
A kiosk can be set to any combination of modes to suit business needs. For example, you can have one kiosk as a Purchase Only and another kiosk as a Will Call Only kiosk.
The following [Kiosk] settings are used for this purpose:
• HtmlKioskSettingX=showPickupButton:true
• HtmlKioskSettingX=showpurchasebutton:true
Assuming showPickupButton is set to true, the following options are available:
• Recall a saved or finalized reservation using reservation #
Saved and finalized reservations can be recalled from the kiosk using the reservation number created by Sales. If reservations are saved, the Kiosk prompts the user to finalize the sale and if any payment is due, they are required to pay before the reservation is finalized and tickets are printed.
The following [Kiosk] setting enables the Reservation Number button to be shown after you select Will Call from the Welcome screen.
HtmlKioskSettingX=showNumberButton:true
• Recall a saved or finalized reservation using a credit card
Saved and Finalized reservations can be recalled from the Kiosk using the credit card associated with the reservation. This is typically used to pick up E-Commerce tickets that either need to be printed or reprinted again.
The following [Kiosk] setting enables the Credit Card button to be displayed after you select Will Call from the Welcome screen.
HtmlKioskSettingX=showSwipeCreditCardButton:true
• Reprint E-Commerce tickets at the kiosk after a lookup is performed using reservation number, web sale ID or credit card lookup.
After a reservation is recalled using the aforementioned methods, the Kiosk prompts to reprint tickets on the ticket printer. In order for this to work, you must ensure that a Ticket layout is selected on the Printing tab of the item and the same ticket printer is selected on the Salespoint Setup. For example, if selling Print At Home Tickets items online, ensure the item has a layout selected (Items > Printing > Ticket 1) and the ticket printer is selected for Ticket 1 (Kiosk Tools > Sales Pt Setup > Printing).
• Auto sell an item based on scanning a barcode or pass. The barcode can be encrypted or unencrypted.
An item can be configured to auto sell when scanned and after scanning, the Kiosk auto sells the item and immediately prints it. The barcode would need to start with %AA for a ticket or %AP for a pass.
Note: Auto sell tickets can ONLY be scanned at the Welcome screen, Purchase screen and the general Will Call screen. Auto sell tickets cannot be scanned after selecting Number lookup, Credit Card Lookup or Reservation Scan Lookup.