An enhancement to Messenger Service application allows clients to edit the email address when an email returns an invalid email address. This is accomplished by clicking the View Send Errors button in the Messenger Service interface. The Recipient Email Address is displayed in an editable text box. Once the email address is corrected, the user needs to click the Retry button followed by the Process Retries button. Messenger Service application then attempts to send the email to the new email address.

 

Notes on using this feature: If Messenger Service application is busy processing lots of requests, this is not the ideal time to change email addresses and resubmit them. The interface resets every ten seconds, so unless you can enter a new email address, click the Retry button followed by clicking the Process Retries button all in ten seconds or less, the email address is reset to the one originally stored in the data. For this reason it is better to attempt these email address corrections and resends when things are slow.

 

Also, due to this change, the interface is a little less responsive than it used to be. So you may notice a longer delay when the buttons are clicked for Viewing and Hiding the Send Errors and for the Process Retries button to display after selecting one or more emails to retry.