A reload at the salespoint can either immediately encode the existing card (media-present reloads) or it can generate a WTP record that is encoded later by the Axess gates (media-not-present reloads). Generally speaking, if a customer is standing at the salespoint with his/her card, it is best to encode the card rather than generate a WTP record, as there is a good chance the customer makes it out to the gate before the new WTP reload record has been transferred to the Axess system.