To void a ticket or pass without exchanging or refunding, lookup that ticket or pass in Sales and click Modify on the Pass Information dialog. The Void button can be pressed to automatically populate the Voided By field with the currently logged in operator and the Voided For field with See Operator. To un-void a pass, follow the same steps but clear the Voided By and Voided For fields by pressing the button that now says Un-Void.

The void/un-void ticket or pass information is sent to Axess via the SOAP EDE to prevent/allow entry through the gates as appropriate.