Try running one of the reports in Axess, such as the Reader Frequency Report, to see if data has been forwarded to the Axess database from the gates. If there is no data in the Axess Report the issue is between the gates and the Axess database. If there is data in the Axess Report, the issue is somewhere with the SOAP interface or within Siriusware when scans are being sent through SalesEZ application.