How Ingenico works with Salesware module
1. The operator clicks the Finalize button and selects the payment type (Visa, Master Card, American Express, bank card, etc.).
2. The operator receives a message for the guest to swipe his/her card.
3. The guest swipes a credit or debit card into the terminal (pinpad).
4. The operator receives a, “select account” message.
5. The guest selects Account Type, which is basically a bank account (checking) or credit.
6. The operator may or may not receive a prompt for guest to enter his PIN based on account type selected and the guest may or may not need to enter PIN based on account type selected.
7. If Checking was selected, then the operator receives a prompt for the guest to enter his PIN (same message appears on the pinpad).
8. If the guest selected Credit, the operator is prompted to, “check signature” and must say OK prior to the transaction completion.
9. There are no Sales > Tools > Credit Cards > General Setup configurations in Salesware software except for the Assume Approvals if Invoice Amount <= $ (terminal IDs, etc., doesn’t matter in the Salesware setup – all that is set up in the PCEftpos software).
10. Pinpads are usually programmed to auto-settle once a day at a specific time. This configuration is set up by your bank. Manual once-per-day settlement can happen through Sales > Tools > Credit Cards > Close Batch (which really just accesses the PCEftpos software – so settlement can also be manually done directly through that software). Only one settlement can be done in a 24-hour period (either manual or automatic).