Salesware users in Canada use Moneris for all credit/debit processing via Salesware module, but the methods or gateways, vary somewhat.

For in-person transactions in Canada, Salesware is certified via a “gateway” processor named Tender Retail, which communicates between Salesware and Moneris. All Salesware credit card transactions with a guest or visitor presently flow through Tender Retail. Tender Retail’s product name is Merchant Connect, but it is also referred to as CreditCheq in this documentation and in the Salesware interface.

For online transactions, you still use Moneris, but via the Elavon “gateway,” using Elavon’s ProtoBase product. This is because Salesware is certified through Elavon to process E-Commerce module transactions. All Salesware sales captured online flow through ProtoBase.