Salesware module acts as the front-end for credit/debit processing for Canadian clients. Salesware uses Tender Retail/Moneris for card present (swiped) transactions with credit and debit cards and ProtoBase/Moneris for credit card not present (manually entered through E-Commerce module) transactions. PIN debit cards are not supported through E-Commerce module.

Salesware module takes the initial information, encrypts it, stores the encrypted information and sends it to Tender Retail for “card present” transactions or ProtoBase for “card not present” transactions. Tender Retail and ProtoBase are software modules that configure the information in the correct format for the processor, Moneris, to then interface with the issuing bank, the bank that issued the card. The issuing bank authorizes or declines the transaction and Moneris sends back an authorization or a declined message to TenderRetail or ProtoBase, as the case may be.

Tender Retail software is installed automatically during the Salesware salespoint installation and communicates directly with Moneris from each salespoint. Every salespoint must have a pin pad (currently the Ingenico i3070/7800 v. 6.27 Pinpad). ProtoBase, on the other hand, uses a central ProtoBase server that the web salespoint (Sales Host) and the Salesware ww.dll communicate with; the ProtoBase server then communicates with Moneris. No PIN pad is necessary with the ProtoBase setup because debit cards are not supported.