It is possible to have a second e-mail get sent to the web purchaser for a sale that does not contain a Print At Home Tickets item (Print At Home Tickets application automatically generate an e-mail that gets sent from the Sales Host upon completion of the sale). The second e-mail confirmation does not get sent until the sale has been finalized by the Sales Host and the credit card charge has been finalized. The following site config settings are used to get this to work:

 

 

The SendChgEmail key controls whether or not the second e-mail is sent. A value of 1 makes it so the second e-mail is sent, while a value of 0 deactivates this functionality. The subject of the second confirmation e-mail gets populated from what is in the value for the ChgEmailSubj key. The default value is Sale Complete - Sale #. This is usually adequate because the sale number automatically gets appended to this in the Subject line of the e-mail.

In addition, in order for the second e-mail confirmation to work, Messenger Service application must be installed and functioning. Refer to the Messenger Service documentation for further information.