Editing confirmation e-mail templates

There are two default confirmation e-mail templates that get sent out from the web pages after the online sale has finished processing, the FinalizedTemplate (used for sales that contain only passes and/or Print At Home Tickets items – these sales are automatically finalized) and the SavedTemplate (used for sales that contain any non-pass and/or non-Print At Home Tickets items – these sales are automatically saved). Both the text- and HTML- formatted templates contain tags that are similar to a mail merge document. Each tag is identified by double curly brackets as shown here: {{tag_name}}. Tags are processed and filled-in when the e-mail is generated. Available tags are listed in the table below and any tag you don’t want to use can be omitted.

Tag name	Corresponding value
first_name	Buyer’s first name
last_name	Buyer’s last name
guest_no	Buyer’s guest number
sale_no	wwSale_id of the current sale
pmtInfo	Specifies if the purchase was made with a credit card, an In-House Cards card or charged to account. The text can be customized using either the AcctPmtTxt key, the CardPmtTxt key or the DWPmtTxt in the site config file
act	Normally contained in the value for the key AcctPmtTxt – it is the account nickname
ccDig	Normally contained in the value for the keys CardPmtTxt and DWPmtTxt – it is the last four digits of either the credit card or In-House Cards card used
Total	Total amount for the sale
txtCart	Text version of the cart – used in text-formatted e-mail
htmlCart	html version of the cart – used in HTML-formatted e-mail
phone	Purchaser phone number
company	Purchaser company name Note: If the purchaser is not already an existing guest in the database with the company field populated in his guest record or if he is not required to be a guest in the database (i.e., <add key="NoPurchTracking" value = "1"/>), the {{company}} tag is not populated in the confirmation e-mail.
email	Purchaser e-mail address
emails	List of e-mail addresses for all verified guests in the sale Note: The {{emails}} tag only gets populated for verified or newly created guests. If one adds existing guests to items without verification, then, this tag is not populated with the e-mail address for these guests.
subtotal	Sale subtotal
tax1	Sale tax 1
tax2	Sale tax 2