Club Management in detail
Club Management functionality includes the following:
1. The ability to purchase group-specific items.
Note: Items available for selection by the group must be those “types” of items currently supported by the Siriusware Inc. E-Commerce product: Regular, Create Guest, Create Pass, In-House Cards and Begin Rental item types are all supported, but Begin Private Booking, Begin Pod Booking, Tee Time Reservations and external Gift Card item types are not.
2. Items that are common to multiple groups or even those available to the general public may be priced specifically for each group through the use of the Dynamic Pricing capability conditions and functions currently supported within the E-Commerce product.
3. The ability to configure the group accounts to either force payment in full at the time of the online purchase or allow all charges to be posted to the group’s account.
4. The group page indicates what group the visitor/guest has logged into and presents a logo or photo (if available).
5. The ability for a staff member (the “group administrator”) to post messages globally to groups.
6. The ability to have two levels of log-ins for each group: group member and group leader.
7. Each type of log-in is password protected and is set per group (each group can be assigned a password for “leader” access and another for “member” access).
8. The log-in type used determines the actions available.
Group member functions:
1. Ability to purchase products specific to the group and either pay in full or post their charges to the group based on the group’s account configuration.
2. Ability to read group-specific messages.
Group leader functions. In addition to the group member functions:
1. Ability to post, format, edit and delete text messages to group members.
2. Ability to report on purchases made by group members for current and past trips as well as viewing demographic information regarding the group members who have made purchases.
Reporting specifics:
1. The report accessed by group leaders has two primary functions: the ability to view transactional data, including totals and the ability to view group member information associated with that data.
2. The report will only show transactions that are finalized. It will not show any E-Commerce transactions that are saved.
3. The report’s data is based on transactions that were posted to invoices generated within the group’s account that took place through a specified date range (the group leader can enter the date range once in the reporting page – the default date range is the past thirty days) and includes:
a. Account invoice number
• Purchase date
• Description of the items purchased
• Guest name associated with each of the items purchased (when guest names are available)
• Guest name of the “purchaser” associated with the web transaction
• Purchase amount for each item
• Form of payment
• Guest data that may be viewed from within the Transactional Report includes:
b. Guest number
• First and last name
• Address
• Phone
• E-mail
• Birth date
• Photo (if available)
• Pass number