E-Commerce User Guide : Rentals : Fulfillment process
 
Fulfillment process
 
Rental reservations are usually processed the day prior to rental arrival. Rental sales (reservations) are recalled at a salespoint and finalized. Upon finalization, a rental label/form is printed.
The rental form and desired equipment is set aside for customer pickup.
The custom arrives and gear sizing is verified. Final gear selection is written on the rental form and the customer signs liability waiver. The rental is complete.
Set up rental salespoints with rental license and, optionally, reservations.
The Saved Sales Audit Report allows reporting of the current day’s rental reservations so the reservations can be recalled and print labels. Then, equipment can be set up and put aside for guests who receive the streamlined processing.
Each location can recall only its rental reservations by using the Saved Sales Audit Report and using a custom filter to pull out sales with a specific location mod (e.g., t.item=’VillageCtr’ or t.item=’TimberCrk’.)