Siriusware Inc. often gives clients the following warning when performing an E-Commerce update:

 

Warning: It is best to perform the web pages update when traffic is minimal to nonexistent at your web site, if at all possible. You may find it helpful to redirect visitors/guests to a page informing them that the site is down for maintenance during this time.

 

This document provides instructions for creating a web page that informs your online shoppers that the site is down for maintenance and how to redirect them to this page.

 

Note: that these instructions for redirecting shoppers to the “maintenance” page only apply to links that take the shopper to the default shopping cart page (e.g., https://www.myresort.com/E-Commerce/). If you use links that redirect shoppers to specific item or item tree nodes (e.g., https://www.myresort.com/ECommerce/itemList.aspx?node_id=39975), please see the end of this document for further instructions on redirecting visitors/guests from those links to the maintenance page.

Create an html page that says the site is down for maintenance and save it to the same folder where the E-Commerce pages are running (typically C:\Inetpub\wwwroot\E-Commerce) with the name app_offline.htm. The following is a sample HTML page that you can use and modify for your web site.

 

 

When you are finished with the site maintenance and you want your regular E-Commerce shopping cart back up and running you just need to rename the app_offline.htm to something else, like app_offline.htm.old.