How to set up remote printing for Food Service module
You may configure up to eight remote printers with unique layouts for your Table Service Food and Beverage or Quick Service Food and Beverage environment if desired. Remote printers allow an order to be placed at one salespoint (e.g., by a Table Service Food and Beverage server) and printed at a different printer on the network (e.g., in the kitchen). It is wise to map out and number (by physically labeling) your remote printers prior to configuring layouts in the system, so that you know what layout corresponds to which printer. Also do this before configuring items, so that you can specify which items print to which remote printers (from within the individual item configuration).
How to configure remote printer layouts via SysManager/Preferences:
1. In SysManager > Preferences > Miscellaneous, select the Remote Printer Layout tab corresponding to the printer you wish to use to print a remote layout.
2. Attach a layout for the printer to use when printing all items in an order or for printing only new items in an order. Sample layouts are available at the
Siriusware Information Portal.
3. Click Save; repeat this process for all remote printers in use.
How to configure remote printer designation per item:
1. In SysManager, select an item from the DCI that you wish to configure for printing to a specific remote printer.
2. On the Printing tab for the item, select the check box corresponding to the remote printer you wish to associate with that item.
3. Click Save; repeat this process for other items as needed.
How to configure remote printer designation in Sales:
1. In Sales, select Tools > SalesPt Setup > Printing.
2. On the Page 3 tab of the Printing Setup dialog, select a Windows printer and dot matrix printer driver type from the appropriate columns corresponding to the remote printers you wish to use from that salespoint.
3. In the Finalize column, select whether you wish to print all items in a sale, only new items in a sale or to print nothing at all to the selected remote printer upon finalization of a sale.
4. In the Save column, select whether you wish to print all items in a sale, only new items in a sale or to print nothing at all to the selected remote printer upon saving the sale.
Note: In a Table Service Food and Beverage environment you would likely set the remote printer to print only new items in a sale for both settings (so the kitchen does not get confused and re-cook entire orders every time something new is added to an order). In a Quick Service Food and Beverage environment, you would likely set the remote printer to print all items in a sale for the finalize setting and nothing at all to the remote printer on a saved sale (because you aren’t really using “save” to place orders).