“Paying” vs. “finalizing”
This section clarifies the difference between “paying” and “finalizing.”
• Pay: Provides a method to collect money on the sale, but suspend it until the table is truly ready to be closed. For instance, paying allows a server to run a credit card, but return to the table with a receipt that can then have a tip appended to the sale prior to closing out the table. It also allows an operator to collect money on the sale, but then have the guests decide they’d like to order something additional before finishing.
If a sale has not yet been paid, there is an Amount Due reflected in the lower right-hand side of the sales invoice area when the order is recalled to the screen.
• Finalize: Allows the server to add a tip if applicable, and then close the table.
• Important: Until a table is finalized, it appears on the Table Recall dialog as an open table with an open check. If an order has been paid, but not yet finalized, the Amount Due reflected in the lower right-hand side of the sales invoice area reads 0.00 when the order is recalled to the screen.