Refunding loaded In-House Cards funds
This section provides the steps required to refund money already on an In-House Cards item.
To refund money already on an In-House Cards item:
1. Sell a re-load item.
2. Swipe the card (or manually enter the number).
3. Re-load for a negative dollar amount.
The effect of this is to keep the card active and gives the customer his money back.
Another option for refunding In-House Cards items involves:
1. Add a negative item to the screen (i.e., returning a ticket)
2. Hit Finalize
3. Select In-House Cards as the payment type
4. Swipe the card (or manually enter the number)
5. The sale process
6. Item cost is refunded back to the card