Reporting
The following are the main points that you need to understand about In-House Cards reporting:
• Because In-House Cards activity is tracked through accounts, any existing account report may be used. This is why careful consideration must be made when setting up accounts that correspond to In-House Cards DCIs. The level of reporting depends on the level of account-DCI configuration.
• Account reports can be run for all **DEBITWARE** type accounts, by individual accounts or by ranges of accounts.
• Only charge and credit amounts for In-House Cards items are itemized on the invoices. Individual items that were purchased within the sale do not show on the invoice because the In-House Cards card may have been only one of four payment types used within a sale. (Similar to a credit card statement.)
• Details of each charge/credit amount on the Account Statements Report include the salespoint, operator, date/time and sale number. This additional information can be used in other reports, such as the Detailed Cash Drawer Report, in order to determine the specific items purchased in a sale if a guest questions a charge to her account. All purchases using In-House Cards items are also viewable within the guest history in Sales, so Sales > Guest Lookup > History can also be used to verify the items included in a sale when an In-House Cards card was used as a form of payment.
• The DebitWare Statement Report (found within the Financial Reports sub-menu) shows the same type of information, but with a different format; also, it uses a DCI instead of an account name filter.