Configuration of alerts
1. Install the Messenger Service if not already installed. (Install_Siriusware_MessengerService_4103.msi).
Note: The .NET 4.0 Framework MUST be installed prior to installing the Messenger Service.
2. Edit the salespoints configured for the Kiosks in SysManager > System Lists > Salespoints and enter a Bill Count Threshold for the alert. When a salespoint is configured for a Cash Threshold or a Bill Count Threshold, Sales writes an entry into a new cashmgmt table for all sales involving cash. When the threshold has been reached, an alert is sent.
3. Enter the Configure Notifications activity in SysManager > System Lists and select the type of activities that results in notifications, along with the operators who are notified and the notification method per operator.
Example:
Printer and bill acceptor hardware issues are sent to an IT operator, but a bill acceptor reaching the threshold is sent a vault/accounting operator.
Note: At this time, only E-mail and NetSend are supported (SMS is coming soon after negotiations have been finalized with a provider).
4. Configure salespoint groups that activate the various alerts.
5. Edit the operators who receive the alerts and enter the contact method (again, right now this is only E-Mail and NetSend, but SMS is coming soon).
6. Configure the Notifications. Different operators can be contacted based on the type of event and notifications based on the type of event can be isolated to only certain salespoint groups.
