Introduction
This enables kiosks to notify staff when ticket stock reaches specific low quantity thresholds. Then, the kiosk can be serviced and stock replaced. This is accomplished by:
• Messenger Service application sends alerts and messages to designated staff
• Boca Systems ticket printer hardware must be used
The Boca ticket printer driver has a sensor that detects when the ticket stock is low. Sales queries the Boca driver at the beginning and end of printing jobs. If the ticket stock is low, Sales writes a record to the salespoint log and this goes to database. This then triggers a stored procedure which writes a record to the Messenger Service table. A low stock message is sent to the appropriate staff member via Messenger Service application.
Conversely once stock is replenished the Boca sensor responds and the process begins again, this time sending a message via Messenger Service application stating that a kiosk has been serviced.