Installing printers and drivers for use with layouts
This section describes how to connect printers to salespoints for use with layouts. In general, the only time you need to use manufacturer-supplied drivers is when doing Graphic layouts. Most output devices use Text layouts so you can use the generic driver provided by Microsoft. The same holds true for Boca ticket printers. With Cognitive ticket printers and pass printers, you have to use the manufacturer-supplied drivers because these devices don’t use
Text layouts. In some cases clients have used the generic text-only drivers for Cognitive printers, but usually you need to install the Cognitive drivers.
Note: When editing layouts in SysManager, you can use the Preferences > Miscellaneous > Manager tab > Save Printer Info In Layouts After Editing check box to indicate the layout is not cleaned of printer-specific information after editing. This check box is only selected checked if you are sure you are using the exact same printer make/model in the field as you are using at design time. The SysManager > Activities > Remove Printer Info From Layout selection is used to manually remove printer specific information from a selected layout if you are using the Save Printer Info In Layouts After Editing option.