Rentals : Rentals system overview : Rental process flows
 
Rental process flows
 
There are two major rental process flows supported by the Salesware Rentals module:
1. Pay-up-front
2. Pay-upon-return
 
In a pay-up-front rental process, the guest first purchases a rental product and pays for it in full. The guest then proceeds to a TechStation to pick up equipment. Only the type and level of equipment purchased by the guest may be checked-out at the TechStation. Any exchanges, upgrades or late fees are dealt with back at the cashier in a separate sale.
In a pay-upon-return rental process, the guest can check-out any type or level of equipment, although only one checkout per type is allowed at any given time. For instance, two snowboards may not be checked-out on the same Rental form at the same time. The Salesware Rentals module calculates the charges due based on the guest rental activity and the guest pays for the rentals used when they return the final piece of equipment.
Major configuration tasks of the Salesware Rentals module include:
Rental equipment Inventory Entry
Rental product (item) configuration
System configuration and customization
 
This document covers the configuration of rental inventory and rental products along with system configuration and use for both pay-up-front and pay-upon-return rental processes. It also covers installation.