Pay-up-front: Self Entry stations
Self Entry stations are web pages that are designed to facilitate the process of collecting guest information for rental products. Self Entry module eliminates the step of a guest filling out a paper Rental form or card and replaces it with an electronic copy of the guest information.
Basic flow without Self Entry module:
• Guest fills out a paper Rental form with personal information.
• Guest proceeds to rental shop cashier.
• Cashier sells the appropriate item and manually enters all guest information for the rental.
• Cashier finalizes the sale and prints the appropriate Rental form information (if necessary).
• Guest proceeds to the TechStation to receive equipment.
This process can be streamlined for the cashier by adding the Self Entry step before the rental purchase:
• Guest steps up to a Self Entry station and completes the process by entering his/her personal information.
• Guest proceeds to rental shop cashier.
• Cashier sells the appropriate item to the guest and selects the appropriate Self Entry record instead of manually entering all of the guest information.
• Cashier finalizes the sale and prints the appropriate Rental form information (if necessary).
• Guest proceeds to the TechStation to receive equipment.
This process can be even further optimized by adding the Self Entry step after the rental purchase:
• Cashier sells the appropriate item to the guest but does not enter any guest information for the rental.
• Cashier finalizes the sale and prints the appropriate Rental form information including the transaction (Rental form) number.
• Guest proceeds to the rental shop Self Entry stations where he enters the required information, including the Rental form number (transaction number) from the previous rental purchase.
• Guest proceeds to the TechStation to receive equipment.