Salesware module provides Computer/Telephony Integration (CTI) with Apropos. Guests identified in Apropos are sent to Siriusware® Inc. for lookup without having to enter the guest name. Guest Lookup pops up for the identified guest and displays the Summary tab. Reservations can be created by using the Guest Res button.

Sales essentially opens a listening port (default 4215) and waits for the %LKUP message. In the Sales32c.INI add the following settings:

 

 

Once this is set up, the calling application needs to open a TCP/IP socket to port 4215 and send in %LKUP(<guest_no>, <area_code>, <phone_number>). Where <area_code> is in the format (###) and <phone_number> is in the format ###-####. If the guest number is known, the phone is not necessary. If the guest number is not known, it should be passed as 0 and matches are found based on the phone number.