FAQ
Q: Can reservations be copied/duplicated for multiple visits?
No, there is not duplicate function for reservations.
Q: What is the best method for removing reservations made in error?
If no deposit is made, void the individual line items in the sale, and then the system prompts if the sale is finalized. If a deposit is made, use the Refund button.
Q: What are the three ways to recall a reservation?
1. Guest Summary page – double clicking on the reservation number
2. Note Lookup dialog
3. Recall button
Q: Can a Reservation Header be added to a saved sale? How about to multiple saved sales?
Yes, a Reservation Header can be added to a saved sale but only to one, not multiple saved sales. One saved sale, one Reservation Header.
Q: How can you view only non-finalized reservations in a Saved Sales Audit Report?
Use a Custom Filter in the report criteria: s.finalized=0.