DCIs
Every product or service that your site sells must be organized into three divisions: Departments, Categories and Items (DCIs). Departments are the top level of these three divisions, and represent gross groupings of products/services. Some common departments include Tickets, Retail, Season Passes, etc.
Note: Because the way you organize your products in the DCI list directly affects the ways your reports are organized, you need to plan your DCI list carefully! Think about how your reports need to look in order to give you the information you need. You may want to consult management and/or accounting before designing your DCI list. For more information on this process, see
How to configure reporting information in SysManager.