Multi-key lookup
The multi-key lookup feature allows operators to type in a product name at a salespoint to access the product and move it into the invoice side (right side) of the main Sales screen. As the operator types, what is typed is visible on a small dialog box. When the box times out or the operator hits the Enter key, Sales takes what was typed and searches for it. If multiple items are found matching the same text, they are all listed on a pop-up dialog box and the operator must choose from the list. Once chosen, the item appears in the invoice.
The text that is searched can be:
1. Typed into the User Defined field for the item (on the SysManager > Activities > DCIs > New item/Edit item > General tab)
Note: When you search, you must type the search term exactly as it was specified in the User Defined field and in its entirety.
2. The Description for DCI List for the item (on the SysManager > Activities > DCIs > New item/Edit item > General tab).
Note: You can use multi-key lookup or single key lookup, but not both.
To specify the use of the multi-key lookup method at salespoints:
1. Go to SysManager > Activities > System Lists > Salespoints.
2. Highlight the salespoint to configure and click the Edit button.
3. Access the Misc tab.
4. Select Multi Key Lookup.
5. Save your changes.
Note: You can also change this setting in Sales by going to Tools > Sales Pt Setup > Miscellaneous.