Configuration
Setup of Sales Channels
1. Salespoint groups are used to assign Sales Channels. You can use existing salespoint groups or create new ones for this purpose. Go to Activities > System Lists > Salespoint Groups and note the current groups you would like to use or create new ones.
• For example, if you want all of your Reservation salespoints to be defined as a Sales Channel, create a group that includes all Reservation salespoints.
• For E-Commerce module, create a group or add to an existing group the WWSP salespoint that was created above.
2. Setup the Sales Channels by going to Activities > Item/Sales Lists > Sales Channels.
3. Click on New and add a description for this Sales Channel. Remember, a Sales Channel can be used on multiple items and events.
4. Click on Add and select a Salespoint group that you would like to limit.
5. Set the percentage amount that is allowed to be sold by this group. For example, if the limit on the event is 100, and you want up to 80 tickets sold on the web, then set this to 80%.
• Optional: Hours to Expire: You can expire the % restriction so that all salespoints can access all quantities of the Max4Sale limit at a certain number of hours before the expiration of the restriction. In our example, we want all remaining tickets to be available one hour before the start of the event, so we set this to 1. If 75 out of the 100 tickets were sold, then at 6:00 PM, all salespoints including E-Commerce will show 25 tickets left.
Note: This will only work if the Max4Sale restriction on your item is set to Date/Time.
6. Click on Add and continue with the next Salespoint Group until you are complete.
7. Navigate to the event item in your DCI and ensure Max4Sale is checked. Select the appropriate Sales Channel and set your date/time limits and max4sale number.
Note: Sales Channels can also be set on Max4Sale limits that are set on a Department or Category.
