Salesware User and Ticketing Guide for Beginning Users : Basic SysManager operations : Operator setup
 
Operator setup
 
Anyone who uses Salesware module must be added as an operator and assigned a security role. In addition, operators can be part of operator groups that are used within ReportManager to filter data down to operators contained within the group selected. Additionally, reporting security roles can be enabled for operator groups.
 
Note: Salesware ships with one default user named Admin. Admin has all security rights. You change the Admin password the first time you log into SysManager.