How to require collection of guest information
If you would like to force operators to collect certain guest information (e.g., address, phone number, or one of your user defined fields) at the salespoint, you can do so in SysManager:
To require collection of guest information:
1. Go to the SysManager > Preferences > Guests > Fields that MUST be Entered tab.
2. Put a check mark next to any of the fields that you would like to require.
3. Click the Save button to save your changes.
Note: This is a global setting that affects pass, booking, rental and other products. Setting any of the required settings here applies to every item that creates a guest record. If setting required guest fields globally doesn't make sense for your business, consider setting required guest fields per item instead.
Note: There is a Sales .INI setting that can be used to require certain guest fields regardless of the global required fields or item required fields. Please note that this setting is used to increase the amount of data collected, not decrease. There is also a Sales .INI setting that can be used to eliminate the global required guest fields per salespoint. Please refer to the Salesware .INI Settings Reference document for more information.