Salesware User and Ticketing Guide for Beginning Users : Basic SysManager operations : Data maintenance : How to set Max Keys
 
How to set Max Keys
 
Re-setting Max Keys re-initiates the key field number to be assigned to the next new record; doing so can help eliminate duplicate record problems in your server and/or local data files. For more information about re-setting Max Keys on the server, see the Salesware Modules, Licensing and Maintenance document.
 
To perform a reset of Max Keys on your server or all salespoints:
1. Go to SysManager > Utilities > Data Maintenance.
2. Click on either Max Keys on Server, or Max Keys on Sales Points (this forces all salespoints to do “get Max Keys” centrally from SysManager)
3. A Confirm dialog is displayed - answer yes to continue, no to cancel
4. The user is prompted to click OK each time the next value is assigned to the tables
5. When the process is finished, you are returned to the data maintenance screen
 
Note: You can also reset Max Keys on a salespoint from Sales > Tools. When done from the salespoint, Sales is told to recalculate the next Max Key values for the various tables. It does this by using SalesEZ application to query the server data to see what the highest numerical value for this salespoint is in a given table. It then sets its counter for this table to the next number. The SysManager Max Keys on Sales Points option simply forces Sales to perform this operation the next time it starts up. This is useful if any significant manual changes were made to the data on the server. The global option saves time so that you don’t have to visit each individual salespoint and manually run the reset Max Keys option.
 
As with all data maintenance, please contact Siriusware Technical Support if you do not understand the function of this capability, or are unsure if you need to use it.