Salesware User and Ticketing Guide for Beginning Users : Basic Sales operations : Voiding sales : How to void a line item in a sale
 
How to void a line item in a sale
 
To void a line item in a sale:
1. Click the line item you would like to void and the line item expands.
2. Click the quantity for the line item and the Enter Quantity dialog displays.
3. Click the VOID button.
4. Verify that the item disappears from the invoice.