Salesware User and Ticketing Guide for Beginning Users : Basic Sales operations : Looking up guest history
 
Looking up guest history
 
There are two ways to look up guest history from Sales:
Guest Lookup > Guest Info tab > History button
Guest Lookup > Summary tab
 
The difference between History and Summary is that Summary lists those cases where the guest is directly attached to the sale by selecting set or add guest. History includes the latter cases as well as cases where the guest purchased an item without being directly attached to the sale. If a guest purchases a candy bar, for example, and pays using an In-House Cards card, that guest is not directly attached to the sale, but the sale still shows up under the History button because the guest is associated via the In-House Cards item.
Guest lookup now searches for a Second Guest when the Second Guest is enabled In SysManager > Preferences > Guests > Misc tab > Use Second Guest. Typing the second guest name in the *Name (First/Last) fields finds the guest record that the second guest is attached.