Associating guests with line items where quantity is > 1 and guest information is required
When an item is created that requires guest information (SysManager > Activities > DCIs > New/Edit > Action tab > Create New Guest Record radio button is selected) and that item is added to the sale with a quantity greater than 1 specified, you must add a guest to each instance of the item. You cannot add a single guest to all instances at the same time. If you do not add a guest to each instance, you get the error message, “All Required Information has not been entered. The field First Name is required” when you try to save or finalize the sale.
To add a guest to each instance of a line item where quantity > 1:
1. Click the Add Guest? button for the line item.
2. Specify the guest for the first instance of the line item.
3. Click the Next button at the top of the Guest Lookup dialog.
Note: The Previous and Next buttons are available on the Guest Lookup dialog only when you are adding guests for an item with a quantity of more than one specified.
4. Specify the guest to associate with the second instance of the item.
5. Continue until a guest has been specified for every instance of the item. If you are adding the same guest to every item, note that the guest specified for the first instance of the item is available for selection from the lower rightmost button on the Guest Lookup dialog, so you can simply click that button for each instance.