A garment exchange occurs when a guest is reissued a ticket (or pass) when the ticket hasn’t been lost or stolen. This occurs, for example, when the guest changes clothes into something warmer or cooler, and needs a new ticket for the new piece of clothing. The garment exchange action is a way to sell a -1 and +1 of the same item quickly, plus it has the added value of transferring scan history and “current” values (like total uses) to the new item. If the item being returned isn’t set to require validation, the operator won’t be forced to validate during the garment exchange process.

Garment exchanges are flagged and differentiated from regular voids. In order to identify Garment Exchanges, the message column is now populated in the transact table for the +qty item with EXCHANGE.