How to determine connection status and verbosity
Connection status is determined by looking at the “M&M” buttons, as described in
How to use Sales in “standalone” mode. If there is a possible problem and salespoint can’t connect to the Middleware server or the credit card server by simply clicking on the appropriate “M&M” to re-establish the connection, verbosity (the amount of information that the salespoint generates about the operations it is performing) can be determined and modified to assist in fixing the problem and getting the salespoint back online.
To view and change the verbosity level at a salespoint:
1. Go to Tools > Diagnostics.
2. View the current verbosity level is under Log Verbosity. The values range from 0 (least verbosity) to 6 (most verbosity).
3. Click the << or >> arrows to increase or decrease verbosity as required.
4. Click Done.
To view and change the verbosity level for SalesEZ, BookEZ and RentEZ applications
1. Maximize the interface for the application:
2. Click the double arrows (<< and >>) to decrease or increase verbosity.
Note: Pool Service verbosity is set in the Pool.INI file under the [Preferences] section.
