Method of closing out | Description | Advantages | Disadvantages |
Closed drawer | Operators close out the salespoint by using the Close Out button at the salespoint. Salespoints can be closed out by operator or by salespoint. Venues such as food service often use close out by salespoint because salespoints are shared among multiple operators. In most other cases close out is done by operator. The following four reports are used with the closed drawer method of closing out: Close Drawer Report, Closed Drawers Report, Unclosed Drawers Report and Over/Short Report. The following security settings are used: ReportManager - Reports/Financial - Unclosed Drawers, ReportManager - Reports/Financial - Closed Drawers, ReportManager - Edit Finalized Counts on Closed Cash Drawers, ReportManager - Reports - Closed Cash Drawer, ReportManager - Reports/Financial - Over Short, Sales – Allow Operator Correct A Submitted Closeout, Sales - Allow Salespoint/Operator Override For Close-Out, Sales - Allow Close Out with Open Tables, Sales -Operator Can Run Action/Close Out, Sales - Action/Close Out - Submit All As Ready To Close, SysManager - Menu/Preferences – Company Information | More secure – once drawers are finalized, they cannot be edited (except by the person with the highest security) Creates a truly blind close out procedure The “set carryover” loophole is closed Any date/time alterations in Sales are caught Over/shorts are tracked in the system More stringent accounting: history in one session, corrections in another session | Harder to make changes Operators must hit the Close Out button when ending a shift Extra step of finalizing drawer If operator forgets to Close Out, his session remains open Lots of security settings required |
Cash drawer | Operators simply log out when they finish a shift – they don’t use the Sales > Tools > Close Out button. The Cash Drawer Report is used to input sales receipts, review information regarding all sales transactions and print Daily Reports. The Cash Drawer Report functions as a worksheet more than a method of formally closing out. The Cash Drawer Report is normally run for a particular day or a particular shift. A payment type breakdown that shows where an operator might be over or under and an over and under ticket stock section are included. The report can be run for one operator and all salespoints to print a report for a single operator or for one salespoint and all operators to see a report for a particular salespoint. The following security settings are involved: ReportManager - Reports/Financial - Cash Drawer | Run anytime you want Easier to make changes Operators have nothing to do, with the exception of logging out, after they finish a shift Till counts can always be edited Corrections can always be made | Till counts can always be edited and changes can always be made (security issues) Date/time alterations in Sales may not be caught Over/shorts are not stored in the data |