Paying for rentals in a pay-upon-return rental shop involves recalling the sale/reservation associated with the rental contract and clicking on Finalize in order to collect the balance due. Recalling a sale/reservation can be done by using the Recall dialog and entering the appropriate recall criteria or a sale/reservation may be recalled by scanning a Rental form barcode. The scan of a barcode encoded with %RF plus the form number retrieves the saved sale or reservation associated with that contract.

It is also possible to combine saved sales by recalling the first sale, clicking on the Combine main action button and recalling the second sale. Multiple sales may be combined in this manner.

In situations where guests may not want to wait to pay the cashier (they have put a credit card on-file for the charges) a report may be run that shows sales that have not been finalized (paid), but all associated rental equipment has been returned. This allows an operator to recall the sales listed on the report and use credit cards left on-file by guests for payment. (Equipment Returned - Not Paid Report in ReportManager.)

It is also possible to retrieve a list of sales/reservations that have not been paid, but all associated equipment has been returned with the Recall functionality in Sales. To use this functionality, click the Recall button and make sure that Sale is selected at the top (because this recalls both saved sales and reservations). Filter by Shop and Filter by Checked In. A list of saved sales and reservations matching the recall criteria is displayed and operators may select the sales/reservations to finalize.