How to collect a log file
Salespoint activity is logged in the
Sales32c_log.txt file in the
Sales folder (usually located in
C:\ProgramData\Siriusware). If you delete the log file it is automatically re-created when the next salespoint operation occurs. You may need to change the verbosity level and delete the current log file before sending a log file to Siriusware Technical Support. See
How to determine connection status and verbosity.